Driver baffled as to why overstaying in car park costs £10 more than a lost ticket

PUBLISHED: 16:48 11 February 2019

Mrs Young received a letter from the council, explaining the fine but not the reasonings behind the costs. Picture: TINA YOUNG

Mrs Young received a letter from the council, explaining the fine but not the reasonings behind the costs. Picture: TINA YOUNG


A shopper has been left bemused as to why overstaying in a car park costs £10 more than losing your ticket - after being levied with a heavy charge for being 15mins late.

Tina Young returned from Ipswich town centre to notice the £25 charge applied to her ticket because she had not got back to her car at the Crown Street car park in time.

The 52-year-old from north Essex had been hoping to pay only £5 after spending the morning with her sister dealing with matters of her late mother’s estate.

But on closer investigation she noticed that the charge for a lost ticket is only £15, meaning that she might as well have claimed she had mislaid it and been £10 better off.

“It doesn’t make sense to me as the charge for a lost ticket is only £15,” she said.

“I can’t get my head around why it should be more. With a lost ticket I could have been there days for all they knew.

“I feel like I’ve been punished for helping boost the town’s economy. Me and my sister also had a nice lunch and did a little bit of shopping.

“Town centres are dying and they should be encouraging people to come and stay longer. It doesn’t make sense to come and spend that sort of money when you can just order online and pay £3 for delivery.

“It’s definitely discouraged me from visiting Ipswich. I’m lucky enough to live on the Suffolk-Essex border, so I can just shop in Colchester instead.

A spokesman for Ipswich Borough Council did not comment on the specific incident but said: “We have ensured that this [the charge] is clearly advertised on our website and at the car park, with signage located throughout the building including at the main entrance and the pedestrian entrance/exit that customers use to leave the car park before going into town.”

The charge applies for vehicles that stay longer than five hours when arriving between 8am and 2pm.

Having arrived at 9.25am and leaving at 2.40pm, Ms Young was liable for the charge.

Ipswich Borough Council claims that the charge is in place to discourage workers from using the multi-storey, which they described in a letter to Ms Young as being designed to ‘accommodate short-term visitors’.

If you value what this story gives you, please consider supporting the Ipswich Star. Click the link in the yellow box below for details.

Become a supporter

This newspaper has been a central part of community life for many years, through good times and bad, serving as your advocate and trusted source of local information. Our industry is facing testing times, which is why I’m asking for your support. Every single contribution will help us continue to produce award-winning local journalism that makes a measurable difference to our community.

Thank you.

Most Read

Most Read

Latest from the Ipswich Star