Rail firm must get back on track
AFTER a relaxing Easter break, it was back to the stress and chaos of commuting today for Suffolk people trying to reach London.Yet another fiasco on the railways meant a day of abject misery for those trying to reach their desks in the city - after planned engineering works again overran.
AFTER a relaxing Easter break, it was back to the stress and chaos of commuting today for Suffolk people trying to reach London.
Yet another fiasco on the railways meant a day of abject misery for those trying to reach their desks in the city - after planned engineering works again overran.
It's not the first time this has happened over a holiday period.
There was similar disruption over Christmas and New Year, and this time, despite four clear days to get the work done and trains running normally again, commuters arrived at stations to cancellations and delays - and to be sent home.
It's not as if travelling by train to London every day is a cheap option - it's a costly ticket and commuters deserve an efficient and
top-quality service instead of being stuck far from work listening to pathetic excuses.
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The railway is a vital lifeline for the capital too, and companies all over the city will have lost out today, with workers unable to do their jobs.
Everyone accepts there will be occasional unavoidable problems with rail transport, just as there are on the roads from accidents, but when work is planned in advance specifically to avoid the busy weekdays, people have a right to expect it will be completed and not to face the nightmare they did today. Network Rail must get it right in future.