The family of a four-year-old who had his Christmas money stolen in a toy shop have said they are "disappointed" after police confirmed they had closed the case without making any arrests.

Demelza Wilson and her husband, Danny, had taken their son Dougie and six-year-old daughter Darcie to spend their Christmas money in the Bury Road Smyths Superstore on December 27.

Ipswich Star: Demelza Wilson (left) had taken her son Dougie (middle) and six-year-old daughter Darcie (right) to spend their Christmas money in the Bury Road Smyths SuperstoreDemelza Wilson (left) had taken her son Dougie (middle) and six-year-old daughter Darcie (right) to spend their Christmas money in the Bury Road Smyths Superstore (Image: Demelza Wilson)

While queueing up to pay for the Paw Patrol car he wanted, Dougie's money vanished - with CCTV footage later revealing it had fallen on the floor and been picked up by someone in the store.

Efforts had been made to identify a suspect and Suffolk police released a CCTV image of a man they wanted to speak to in connection with the incident.

But almost five months on, the force has now confirmed the case has been closed without any arrests or suspects being identified.

Ipswich Star: Suffolk police released a CCTV image of a man they wanted to speak to in connection with the incidentSuffolk police released a CCTV image of a man they wanted to speak to in connection with the incident (Image: Suffolk police)

A spokesman added that it would be shut "pending further investigative opportunities becoming available."

"It's disappointing but we can understand it," said Mrs Wilson. 

"Dougie still asks if they caught the man but I have to keep saying no.

"We were hoping the publicity might have appealed to someone's good nature but clearly not.

"We haven't returned to the toy shop since then.

"But Dougie is doing very well now."

Ipswich Star: Demelza said: It's disappointing but we can understand itDemelza said: It's disappointing but we can understand it (Image: Demelza Wilson)

Despite the incident, Dougie's family said he managed to enjoy his Christmas.

"He had a lovely time," Mrs Wilson said in January.

"He got his Paw Patrol car and a few other presents so he was really pleased.

"The public were also so kind to us and we're so grateful for that.

"All we want now is for the bad man to be caught."