People with hearing problems have been urged not to seek DIY solutions after it emerged Suffolk is one of many places in the UK that does not offer ear wax removal on the NHS.

A survey by the hearing charity RNID found that people in Suffolk and North Essex are among the 10m in Britain who do not have ear wax removal on the NHS.

Audiologists at hearing centres do offer the service - which can cost between £50 and £80 - but there are fears that some people risk injury by using DIY solutions.

Ipswich Star: Karen Finch carrying out an ear examination.Karen Finch carrying out an ear examination. (Image: Karen Finch/All About Hearing)

Audiologist Karen Finch, from All About Hearing in Ipswich, said: "Ear wax removal may seem like a simple task, but it's crucial to understand the delicate nature of the ear canal.

"Improper attempts at removing wax can lead to a cascade of problems, including infections, hearing loss, and even perforation of the eardrum."

Ms Finch said she had seen a concerning rise in the number of patients in her Ipswich clinic presenting with complications arising from DIY earwax removal.

These range from mild irritation and temporary hearing loss to serious infections and permanent hearing damage.

She said: "I’m deeply concerned to see people risking their hearing health because they lack access to proper care."

Without access to an NHS service, many people are having to seek out private services for help, which Karen says in turn is causing its own problems.

“If you go via a private service, I urge that you look for a qualified practitioner, ideally an Audiologist, who completely understands the ear anatomy, has the required qualifications and what they are looking at."