The closure of a road in Kesgrave has led to chaos for residents and distress for local businesses.
Bell Lane has been closed since July 28 and many residents have been left confused and said the signs warning of a closure were late arriving.
Meanwhile, the closure has led to access to shops and businesses in the area becoming increasingly limited.
Cafe 66, which support adults with learning difficulties and disabilities, has seen a drop in customers since the road closure began.
They said: "Our staff have learning difficulties, and some have been upset over the change of the bus route and routine.
"We've noticed a drop in trade this week with customers saying they were unaware they can still access Twelve Arce Approach.
"We'd like to let our customers know we're still open while the road remains closed and the workmen will move the barriers for them to get through."
Bell Lane is shut just after Mackenzie Drive from the north and from Foxhall Road at the south.
The closure, which is enforced all day, is set to last until 6pm on August 29 as carriageway, kerbing and repairs improvement works are being carried out.
Residents have been vocal on social media expressing their frustration and confusion at the closure.
One said: "The signs were late arriving and they’re not adequate. Nothing to say what people heading for the doctors have to do (especially if they’re not mobile) and not clear about Tesco or community centre being unreachable from there.
"People know that normally whole roads don’t get closed in their entirety for a month and that access to key amenities is normally preserved or there are clear diversions to them. Nothing in this case. Not the workmen’s fault but they need to lobby their bosses to get more helpful signage."
Another added: "I live on Bell Lane and to be honest I am totally confused as it changes constantly over the day."
Kesgrave has witnessed large-scale flooding over the course of last month which has led to calls for drainage systems to be improved.
In regards to the Bell Lane closure, Suffolk County Council said: "These works do not include drainage works.
"However we are aware of drainage issues in this road, and the issue is being investigated further by our specialist drainage teams."
Councillor Debbie McCallum said: "I will check with the highways team as to whether the signs are as per the plan and I had conversations with the team to point out certain areas that needed to be changed and highlighted.
"Business owners must be open as usual and if the plan has not been implemented then I will ask for a statement as to why it’s changed or not been carried out correctly.
"If any residents wish to contact me with photos please do so on Debbie. McCallum@eastsuffolk.gov.uk."
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