An Ipswich mum believes the NHS has failed her daughter who is out of school after having ulcers in her mouth every day for eight years.
Rebecca Mowat has slammed the NHS saying her daughter Hannah, aged 13, has received no help in relation to her aphthous mouth ulcers - of which she has had up to 17 in her mouth at a time.
Hannah was told she would 'grow out' of the condition but instead it has become so severe that she can no longer attend school.
Ms Mowat said: "I'm a single mum. I've got scoliosis, arthritis and high blood pressure, I'm holding it all together, quite frankly but I am at the end of my tether.
"Ever since age five, Hannah has struggled with mouth ulcers and we kept being told 'she will grow out of it' and it got to the point where I had enough.
"It's been an absolute battle to get a diagnosis for her, the pain that girl has been through is astronomical and there's no way to help it because paracetamol is painful for her to take."
Hannah has had to take weeks off school because the pain has been too unbearable to even drink at times.
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Ipswich MP Jack Abbott has been an avid supporter to Hannah's to help her get the treatment she needs.
He said: “Hannah and her family have been through a very difficult period trying to get the support she needs for her physical and mental health, and education.
"She has experienced ongoing pain, anxiety, and extended time out of school while assessments, treatment, and educational provision have been progressing.
“Rebecca has had to navigate repeated calls to NHS 111, long waits for CAMHS support, delays in receiving test results, and the additional financial strain of turning to private dental treatment when waiting times were not compatible with Hannah’s needs.
"No parent should have to face that level of pressure, particularly while caring for a child experiencing ongoing physical illness alongside significant emotional distress.
“I recognise the pressures NHS and local authority services face, but it is vital that families are supported, kept informed, and not left feeling alone."
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Hannah has had to undergo surgery to get four teeth taken out after being told her mouth was too small.
However, the pain of having one tooth removed was too painful for Hannah but she was told it would be an two-year wait to have them removed under sedation.
Ms Mowat now has to turn to private care for the urgent work to take place as soon as possible.
"The fact I have to put myself into debt to help my daughter be in slightly less pain is beyond me." she said.
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A GoFundMe has been set up to help fund the private work which can be visited at: https://www.gofundme.com/f/nhs-delays-audhd-daughter-needs-help-now
Catherine Morgan Chief Nurse at East Suffolk and North Essex Foundation Trust said: “We would strongly encourage Ms Mowat to share her concerns with us. "Our Patient Advice and Liaison Service (PALS) team will listen and liaise with clinical teams on her behalf about Hannah's care.”
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