Amazon terminates provider at Sproughton warehouse, Ipswich

4
Skip to next photo
1/1
Show caption
1/1
This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The Herald.

A business which delivers parcels for Amazon in Suffolk has had its contract terminated after this paper exposed damaged vehicles and harsh working conditions.

BEAZ Logistics, which operated out of the Amazon warehouse in Sproughton, near Ipswich, has had its contract terminated from April 24.

This paper's investigation last year saw concerns raised about faulty vehicles, unfair dismissals and high delivery targets at the company.

Urine bottles spotted at Amazon's depot in Sproughton. (Image: Contributed)

Reports also showed a huge pile of urine bottles piling up at the site, as well as images of van doors tied together with ropes.

However, a spokesman from Amazon said there was no direct connection between this paper’s articles and the contract being terminated.

They added: "We have very high standards for our delivery partners and we routinely review performance.

"We can confirm that this delivery service provider will no longer be delivering Amazon parcels."

Former Amazon delivery driver for Amazon, Matthew Cole. (Image: Contributed)

Meanwhile, former BEAZ Logistics worker Matthew Cole has thrown doubt over Amazon's statement.

He said he was “shocked” by this news, as his old employer was previously "top of the pops" on performance while he was employed by them.

He said: “I reckon it was the story in the paper.

“I know that a lot of their fleet was grounded by Amazon after the reports.

“I think it was what was said originally: poor management and shoddy vans.

“It's a shame that Amazon won't actually confirm that.

"How can you go from being top of the scorecard in the whole of the region to the bottom so quickly?

"It must be due to the PR, not performance."

A van door held shut with rope after a fault which a driver was told to ignore. (Image: Contributed)

BEAZ Logistics was classed as a Delivery Service Provider (DSP) for Amazon. All of Amazon's drivers in the UK, except the minority who use the Flex Amazon app, are contracted by DSPs.

It is understood that Amazon inspected the Sproughton site in September, shortly after our initial publication, where it audited all vehicles.

Amazon now says that it will be signposting local opportunities with other delivery partners to drivers.

Mr Cole added: “I couldn't believe that they were terminated.

“I always thought they would have always had the contract.

"It raises some interesting questions and shows you how disposable everyone is."

BEAZ Logistics did not respond when contacted for comment.

Get involved
with the news

Send your news & photos