A takeaway based in Ipswich's Microshops has been handed a food hygiene rating of one, meaning "major improvement necessary", following an inspection by Ipswich Borough Council.
Inspectors visited Bobo Dumpling premises at the Microshops, on June 13, 2026, carrying out a full inspection of the kitchen and display area.
The business received a score of one out of five under the Food Hygiene Rating Scheme.
While the report stated there were "no issues" with compliance relating to food hygiene and safety procedures, officers identified several concerns relating to the business's structure, equipment and management systems.
Among the strongest findings was that there was "no approved disinfectant available for use on food contact surfaces".
Inspectors ordered the business to provide a suitable food-safe disinfectant and ensure staff were trained in its correct use.
Officers also noted there was "no thermometer available to monitor food temperatures" and said a suitable probe thermometer should be provided to monitor and record temperatures for cold storage, cooking, reheating and hot holding.
Another issue highlighted in the report was a shelf positioned in the middle of the kitchen which "obstructed the flow of food, staff, and waste, making movement throughout the area difficult". Inspectors recommended it be repositioned to improve safety and workflow.
Perhaps the most damning criticism related to staff training. The report said there was "no evidence that food handlers had received food hygiene training".
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Inspectors said all food handlers should hold, at minimum, Level 2 Food Safety and Hygiene training or be able to demonstrate equivalent knowledge and competency.
Despite the low rating, the report stated that no formal enforcement action would be taken, although the business was instructed to address the matters identified during the inspection.
A representative of Bobo Dumpling said: "We are the new guys, we don’t know all the procedures so we hadn’t prepared all the documents yet, so now we will contact the health department again to prepare all the documents and food certificates and then I think everything will be fine and we will ask them to come again and review it."
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