As howls of protest continued to envelop power giant 24Seven today, an apology did little to calm the storm left in the trail of last weekend's gales.And with more storms forecast this weekend, the big question is: Are you ready for the next crisis?With some 4,400 Suffolk families still in the dark today, 24Seven has taken out a full-page advertisement in tonight's Evening Star telling customers of their work – and that they are sorry for those who are still suffering.
By James Fraser
As howls of protest continued to envelop power giant 24Seven today, an apology did little to calm the storm left in the trail of last weekend's gales.
And with more storms forecast this weekend, the big question is: Are you ready for the next crisis?
With some 4,400 Suffolk families still in the dark today, 24Seven has taken out a full-page advertisement in tonight's Evening Star telling customers of their work – and that they are sorry for those who are still suffering.
The Evening Star, which has demanded answers from the company since Monday, today prints a series of questions and the puzzling answers we have been given.
Our pledge is to continue asking how the gales could have left such chaos and confusion – and what 24Seven's role has been.
We won't let up in our quest.
See tonight's Evening Star for full story…
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here