Partly Cloudy

Partly Cloudy

max temp: 8°C

min temp: 3°C

Search

Felixstowe’s St Mary’s Nursing Home upgraded from ‘inadequate’ to ‘good’ by CQC in two years

PUBLISHED: 20:34 20 September 2017 | UPDATED: 08:26 21 September 2017

Staff at St Mary's Nursing Home in Felixstowe celebrate their new 'good' rating from the Care Quality Commission. Picture: GREGG BROWN

Staff at St Mary's Nursing Home in Felixstowe celebrate their new 'good' rating from the Care Quality Commission. Picture: GREGG BROWN

Bosses of a Felixstowe care home have lauded their staff for snapping quickly into action and heeding advice from the health watchdog after it was told it must make urgent improvements.

St Mary's Nursing Home in Felixstowe. Picture: GREGG BROWNSt Mary's Nursing Home in Felixstowe. Picture: GREGG BROWN

In 2015, St Mary’s Nursing Home, based in Undercliff Road East, was rated ‘inadequate’ by the Care Quality Commission (CQC) after inspectors found breaches of legal requirements in infection control, staffing levels, staff training and support.

The centre was lifted to ‘requires improvements’ last year. Since then, manager Harald Beck has sent monthly improvement updates to the CQC.

Following the most recent inspection in August, the CQC has now determined that St Mary’s is a ‘good’ nursing home. It is the second highest rating, behind ‘outstanding’.

The report said: “People were treated with care and their independence, privacy and dignity was promoted and respected. Systems were in place to minimise the risks to people and to keep them safe. This included risk assessments to identify how assessed risks were minimised and processes designed to keep people safe from abuse.

“There was a system in place to assess how many staff were needed to meet people’s assessed and changing needs.”

It added: “People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.”

The nursing home, which looks after frail people over the age of 55, scored ‘good’ in all areas reviewed by the CQC: safety, effectiveness, care, responsiveness, and management.

The report noted a more “person centred” approach adopted by the home, with better social activities held for residents to reduce isolation.

Bosses have also taken steps to make the centre cleaner, the CQC found, while residents’ medicinal and dietary needs are being met.

Mr Beck said: “I think it’s really a testament to the hard work the staff have put in since the previous report.

“It meant so much to them when we announced it. People were just so pleased and it showed how much hard work they have done.”

Sheila Jay, also a spokeswoman for the care home, said: “Eighteen months of consistent and improved hard work has paid dividends. It’s all down to our fantastic staff who are at the core of everything we do.”

From subtle Santa hats to tricky gingerbread men Ipswich nail technician Chelsea Scarlett has done them all.

Find out how long criminals of East Anglia will spend behind bars with our jailed round-up.

Free iCards for Ipswich youngsters last summer cost £100,000 it has emerged, as latest figures have revealed the extent of take up.

Dogs, cats and rats feature in this weeks round-up. Do you have room in your home for one of these cute creatures from the RSPCA centre in Martlesham?

A conservative club that survived through two world wars is set to close next week, with its committee blaming a ‘stay-at-home’ drinking culture for the dwindling bar takings.

A group of Beavers based in Mendlesham have welcomed two new leaders after launching a desperate appeal to save their colony.

In the latest of our series in celebrating community heroes we spoke to The Wildlife Gadget Man, Jason Alexander about his work helping to fight plastic waste across the county.

Greater Anglia’s first new “bimode” diesel and electric train for rural routes has ventured out on to the region’s rail network for the first time.

The UK’s tallest bird, the common crane, is returning to wetlands in the region thanks to the success of conservation projects.

Within hours of opening a new, exciting gadget on Christmas Day some of us have already broken them.

Most read

Hot Jobs

Show Job Lists

Topic pages

Newsletter Sign Up

Ipswich Star daily newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

MyDate24 MyPhotos24