Families concerned after paying for future birthday parties at Flux Freestyle are being offered alternative deals, including trampolining, at leisure centures run by Ipswich Borough Council (IBC).
Bounce is also offering discounted deals for families who have paid hundreds of pounds for children’s birthday parties at Flux in Cardinal Park which has been closed since Friday morning without explanation.
A Suffolk Trading Standards spokesman said no enquires are ongoing. Affected Flux Freestyle customers can call them on 03454 04 05 06.
IBC deputy leader Bryony Rudkin said: “We don’t know the circumstances, however, with Flux closing their doors, we realise there will be a lot of disappointed people who have booked and paid for activities and birthday parties that now don’t know what to do. This is where we want to help.”
An IBC spokesman added: “On production of evidence of booking and paying for a party at Flux that parents have been unable to attend because of its closure we will offer a free party at one of our centres (subject to availability)
“If parents have booked and paid for a session at Flux that can’t be used because of its closure we will happily offer an alternative activity at one of our sports centres (Northgate, Whitton, Gainsborough) free of charge, subject to availability.
“We have a number of amazing activities including trampolining, football, athletics, rollerskating, swimming and badminton.
“We believe children shouldn’t miss out on their big day and we want to offer them a fantastic birthday.
“If there are any qualified staff in trampolining and gymnastics who have been affected by this – please contact us as we currently have a number of coaching opportunities.”
• See here for details or email here, or call 01473 433503.
Flux, which opened at the former Gym and Trim unit above Chimichanga in summer 2016, appears to have suspended its phone number and Facebook page, and its website is “offline for maintenance”.
Attempts by this newspaper to reach the two London-based directors for comment have been unsuccessful. The reasons behind the closure remain unconfirmed.
A message on Flux’s website states: “We are currently undergoing scheduled maintenance. Sorry for the inconvenience. Please try back soon.”
Legal & General, which owns Cardinal Park, was contacted on Friday but was unable to provide a comment. The company has been approached for comment again today.
The London-based accountancy firm for Flux declined to comment.
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