HSBC announces temporary closure of Ipswich branch

HSBC's Tavern Street, Ipswich, branch Picture: GOOGLEMAPS

HSBC's Tavern Street, Ipswich, branch Picture: GOOGLEMAPS - Credit: Archant

Tavern Street's HSBC branch is to close for five weeks for refurbishment works.

The temporary closure will start on Monday, October 25, to allow workers to complete a "fundamental internal facelift" that will see a full redecoration and new furniture. 

Two new counters will be installed, alongside a suite of self-service machines and a digital education zone. 

The branch is expected to reopen on November 29. 

Paul Houlding, HSBC UK's local director for Colchester and Ipswich, said: "We are continuing to invest millions of pounds into our branch network to create a better banking experience for our customers.

Paul Houlding, HSBC UK's local director for Colchester and Ipswich

Paul Houlding is HSBC UK's local director for Colchester and Ipswich - Credit: HSBC

"The changes we are making to our Ipswich branch will mean customers have a much more modern branch, with increased space in the banking hall, plus a digital education zone where we can inform groups of customers on important issues, like helping to keep them safe from fraudsters, or maybe first-time buyers looking for their first home. 

"While we are investing in our branch network and in Ipswich, the direction of travel for customer behaviour is quite clear - customers are becoming more comfortable primarily using online and mobile banking to take control of their finances, turning to other channels for very particular interactions." 

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Customers are advised to use their local post office for day-to-day banking while the refurbishment is being carried out. 

The nearest HSBC branch is in Woodbridge, around 8.5 miles away. 

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