Water firm comes under fire

AN IPSWICH woman has criticised Anglian Water for failing to fix a potentially dangerous leak she claims was reported three weeks ago.

AN IPSWICH woman has criticised Anglian Water for failing to fix a potentially dangerous leak she claims was reported three weeks ago.

Maureen Voller, 68, of Belle Vue Road, said she spotted a water leak at the top of her road at the beginning of December but despite getting in touch with the utility firm, nothing has been done about.

Mrs Voller said she is concerned someone could be injured because as a result of the leak which has frozen several times in the past few weeks leaving treacherous patches of thick ice.

She said: “It has been leaking a long time but when it becomes icy and I saw one or two people slipping I took it upon myself to report it.

“I reported it at the beginning of December and they said they would treat it as an emergency and it would be done within five days.

“If someone is not aware it is there they could slip on it quite easily. One morning I went and put salt on it because it was so slippery. I know it's there so I'm all right but other people walking along minding their own business could slip.”

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A spokeswoman for Anglian Water said they only had a recorded of the leak being reported on December 27.

A technician then went to inspect the leak on Monday December 29.

She said: “The technician considered it to be low priority therefore it was put down to be rectified within ten working days which means we are still within what we call levels of service.

“We appreciate it might be causing a hazard because of the cold weather and have asked a technician to go out again and have a look to see whether our response needs to be escalated.”

Have you fallen foul of the patch of ice? Write to Your Letters, Evening Star, 30 Lower Brook Street, Ipswich, IP4 1AN or e-mail eveningstarletters@eveningstar.co.uk

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